About me

I am a computer science graduate from CSUEB with experience with the following technologies: JavaScript, TypeScript, React Native, NextJS, HTML5, CSS3, Python, Java, Kotlin, and C++. I have also worked for Cal State East Bay's Information Technology department as an analyst aiding with digital accessibility media production and IT asset procurement.

Work Experience

California State University, East Bay

• Information Technology Services (ITS) Accessibility Production Assistant
• Processing student requests for physical and electronic course materials and textbooks into Accessible Format using Assistive Technology and OCR software.
• Upholding of an electronic inventory.
• Providing triage services to the ICT process via campus ticketing system (Service Desk).

Acuren Inspection

• Information Technology Help Desk Analyst
• Troubleshoot issues related to computer software, hardware, networking, and phone systems and resolve within established SLA’s.
• Document technical issues and take ownership of escalating issues to the appropriate resource.
• Ensure security and privacy of networks and computer systems.
• Azure administration of user accounts throughout the company.